TruService™

Finesse is committed to providing our customers around the world with the finest product support, services and training available to the life science industry. To deliver on this commitment we created TruService™, a group within Finesse composed entirely of professionals with first hand experience in the life sciences. It is the responsibility of these professionals, working alongside both our local sales presence and local partners, to provide comprehensive support to our customers.

In addition to the extensive team of industry professionals, our TruService™ group resources include the facilities and equipment required for product training, a state of the art calibration lab and the tools required for effective field service.

Calibration Lab
Service, Repair, Calibration and Preventative Maintenance

• ■ Thermal Mass Flow Meters/Controllers
• ■ Pipettes
• ■ Dissolved Oxygen Sensors/Transmitters
• ■ pH Electrodes/Transmitters
• ■ Temperature Sensors/Transmitters
• ■ Weigh Scales
• ■ And more...

Field
Service
Repair, Calibration, Installation, Configuration,
Start-Up and Preventative Maintenance

• ■ pH
• ■ Dissolved Oxygen
• ■ Cell Density
• ■ Temperature
• ■ CO₂ Incubators
• ■ Pressure Sensors/Transmitters
• ■ Pumps
• ■ Recorders
• ■ Autoclaves
• ■ Refrigerators
• ■ Freezers
• ■ And more...